KountMoney's business has been built on trust between our customers and ourselves. This Privacy Policy describes the nature information collected from you, manner of collection and end use. By using our website you are accepting the practices described in this Privacy Policy and also give your consent to use the Personal Information provided on our website, in accordance with the terms set out in this Privacy Policy. If you have any questions or comments regarding this Privacy Policy, please contact us at support@kountmoney.com. To preserve the confidentiality of all information you provide to us, we at www.kountmoney.com ("KountMoney"), maintain the following privacy principles:

  1. We only collect personal information that we believe to be relevant and required to gauge your financial abilities and to conduct our business.

  2. We use your personal information to provide you with better customer services and products.

  3. We may pass your personal information to our affiliates or any agent or third party service provider unless prohibited by laws and regulations. We will not disclose your personal information to any external organisation unless we have your consent or are required by laws and regulations or have previously informed you.

  4. We may be required from time to time to disclose your personal information to Governmental or judicial bodies or agencies or our regulators, but we will only do so under proper authority.

  5. We aim to keep your personal information on our records accurate and up-to-date therefore you are required to update your personal information from time to time.

  6. We maintain strict security systems designed to prevent unauthorised access to your personal information by anyone, including our staff.

  7. Our staff and any agent or third party service provider with access to your information is required to observe strict confidentiality obligations.

By maintaining our commitment to these principles, we at KountMoney will ensure that we respect the inherent trust that you place in us.

At KountMoney we ask for and use your personal information and are committed to keep this information secure. This policy talks about why we ask for personal information and how we keep it secure. Please note that during the course of your relationship with the KountMoney you will be given more of such information. We request you to please consider it carefully. We also request you to review our privacy policy from time to time because your use of our products and services implies your acceptance of the prevailing Privacy Policy.

Information Collected By Us

We collect Personal Information that you provide to us, such as your name, mailing address, phone number, email address, pan number, bank account number, driving license details, personal statements, reasons for seeking finance, income sources and financial information.

We also collect non-personal information from you, such as your browser type, the URL of the previous website you visited, your ISP, operating system, and your Internet protocol (IP) Address ("Non-Personal Information"). Non-Personal Information cannot be easily used to personally identify you.

How we will use this information

We will use this information to establish identity and assess applications, design our products, manage our relationship with you, offer our products and services, manage our risks including the risk of fraud, get in touch with you, improve our business for us and our customer, comply with country laws and inform you about other products or services we think you might find of some use. We may also collect and use this information in other ways permitted by law.

We will take utmost care to ensure that your personal information is not shared with the public and that your transactions on the Website are confidential. If we use any third parties for any of these transactions we will also make sure that confidentiality is maintained.

We may also provide personal information about our customers to other organizations. We will ensure that any personal information we disclose to them is only used for the specific task we ask them to perform.


Cookies are small data files that a website stores on your computer. We will use cookies on our website similar to other lending websites and online marketplace websites. Use of this information helps us identify you in order to make our web portal more user friendly. We might also use this information to display advertising from third party companies. Most browsers will let you decline cookies but if you choose to do this it might affect service on some parts of our website.

We might also use other technology to track how you interact with our portal and employ some third party agencies to use the data on our behalf.

Information security

We store and process your personal information on Amazon Web Service cloud servers. We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption using SSL, and information access authorization controls.

However, you understand and accept that there’s no guarantee that data transmission over the Internet will be completely secure and that any information that you transmit to us is at your own risk.

Third party websites

With this policy we’re only addressing the disclosure and use of data collected by us. If you visit any websites through the links on the KountMoney website please ensure you go through the privacy policies of each of those websites. Their data collection practices and their policies might be different from this policy and KountMoney does not have control over any of their policies.

If it so happens that KountMoney is part of a merger, acquisition or amalgamation, your data might be part of the deal with that third party and will be transferred to them.


During the course of operations and our relationship with you we might disclose your information to third parties associated with KountMoney and the government and other judicial bodies mandated by the law and in order to comply with legal obligations.

If you have any questions or concerns about our privacy policy please contact us at support@kountmoney.com and we will be happy to assist you.

Security Assurance

Both you and KountMoney play an important role in protecting against online fraud. You should be careful that your bank account details and other related information, including your User ID(s) and/or Passwords/personal identification numbers (PIN) are not compromised by ensuring that you do not knowingly or accidentally share, provide or facilitate unauthorised use of it. Please do not share your User ID and/or password or allow access or use of it by others. We endeavor to put in place high standards of security to protect your interests.

You should safeguard your unique User ID(s) and Passwords/PINs by keeping it secret and confidential. Kindly never write them down or share these details with anyone. Except in the course of a transaction, KountMoney will never ask you for your Passwords/PINs, in order to ensure that you are the only person who knows this information. When choosing your unique User ID and Password for the first time, do not create it using easily identifiable information such as your birthday, telephone number or a recognisable part of your name. If you think your User ID and/or Passwords/PINs have been disclosed to third party is lost or stolen and unauthorised transactions may have been conducted, you are responsible to inform us immediately.

Collection of Personal Information

Use of "cookies": Your visit to this site may be recorded for analysis on the number of visitors to the site and general usage patterns. Some of this information will be gathered through the use of "cookies". Cookies are small bits of information that are automatically stored on a person's web browser in their computer that can be retrieved by this site. Should you wish to disable these cookies you may do so by changing the setting on your browser.

Marketing Promotions: Occasionally we may collect personal information from visitors to this site and those individuals that participate in our promotional activities. Such information is only collected from individuals who voluntarily provide us with their personal information. We may use this information to advise them of products, services and other marketing materials, which we think, may be of interest to them. We may also invite visitors to this site to participate in market research and surveys and other similar activities.

If we do ask you to provide personal information, we will specify the purpose for which such personal information is collected and used for the purpose specified at the time of collection.

Our Information Collection Statement

The Statement is intended to notify you why personal information is collected, how it will be used and to whom data access requests are to be addressed.

  1. Why we collect your personal information - we collect your personal information to carry out and administer our services to you and in an effort to improve your customer experience. Without such data, we are be unable to open or continue accounts or establish or continue lending and borrowing facilities or provide allied services.

  2. How your personal information may be used - Personal Information relating to a customer may be used to:

    1. Facilitate the daily operation of lending and credit facilities provided to customers;

    2. conduct credit checks;

    3. assist other institutions to conduct credit checks and collect debts;

    4. ensure ongoing credit worthiness of customers;

    5. design financial services or related products for investors and borrowers;

    6. market financial services or related products;

    7. determine the amount of indebtedness owed to the investors or by the borrowers;

    8. collect amounts outstanding from borrowers;

    9. meet the disclosure requirements of any law binding on KountMoney;

    10. enable an actual or proposed assignee of KountMoney, or participant or sub-participant of KountMoney's rights in respect of the customer to evaluate the transaction intended to be the subject of the assignment, participation or sub-participation; to meet legal, regulatory or KountMoney’s internal policy requirement; and to fulfill any other purposes relating thereto.

  3. Disclosure of your personal information held by relating to a customer will be kept confidential, but, KountMoney may provide such information to the following parties for the purposes set out in paragraph (c):

    1. any agent or third party service provider who provides administrative, telecommunications, computer, payment or other services to KountMoney in connection with the operation of its business;

    2. any other person under a duty of confidentiality to KountMoney including an affiliate or group company of KountMoney which has undertaken to keep such information confidential;

    3. credit reference agencies, and, in the event of default, to debt collection agencies;

    4. any person to whom KountMoney is under an obligation to make disclosure under the requirements of any law binding on KountMoney or any of its branches; and

    5. any actual or proposed assignee of KountMoney or participant or sub-participant or transferee of KountMoney's rights in respect of the customer.

  4. KountMoney retains the right to charge a reasonable fee for the processing of any data access request.

  5. We use our agents or third party service providers to process some of the requirement to service your request and you may approach us in writing in case your wish to obtain a copy of such personal information.

  6. We may make changes to the Privacy Policy from time to time. We will notify you of any material changes by sending you an email, posting a notice on the home page of the Website, or posting a notice in your account when you first login after we have made changes. If you receive notification or a change in our Privacy Policy, you must review the new Privacy Policy carefully to make sure you understand our practices and procedures. You may not be able to receive notices from us if your cookies are not set to accept and/or are disabled.

  7. Any grievances relating to use or handling of your sensitive personal data may be brought to our notice by writing to the support@kountmoney.com You may obtain the details of the Nodal Officers by visiting the grievance redressal section on our website www.kountmoney.com

IMPORTANT: By accessing this web site and any of its pages you are agreeing to the terms set out above. Thank you for choosing KountMoney.